HoneyPower Official Website › Contact
ContactContact The HoneyPower Desks
Two desks answer for HoneyPower, and they do different jobs.
+1 (302) 200-3480 and [email protected] handle tracking, address changes, cancellations and refunds. [email protected] handles corrections, citations, privacy and press, and cannot see an order at all. Have the order ID from your confirmation email ready before you call the first of them.
Which address answers which question, and how to get a useful reply.
Which HoneyPower desk should you write to?
Six requests, and which of the two addresses each one belongs to.
Two desks answer for this product and they do entirely different jobs. Sending a question to the wrong one costs days, and on a refund those days come out of your own window rather than anybody else’s.
| What you need | Who to contact | How |
|---|---|---|
| A refund, a return authorisation or a cancellation | The order desk | +1 (302) 200-3480 or [email protected] |
| Tracking, a delivery query or an address change | The order desk | +1 (302) 200-3480 |
| Matching a lot number against your order | The order desk | +1 (302) 200-3480 |
| A mistake or a typo on a page of this website | This editorial desk | [email protected] |
| A question about a source cited here | This editorial desk | [email protected] |
| Press, partnership or privacy | This editorial desk | [email protected] |
Six requests. The first three cannot be handled by the editorial address and the last three cannot be handled by the order desk.
[email protected] has no view of the seller’s order system. It cannot find an order ID, cannot see a tracking number and cannot start a refund. A refund request sent there has to be redirected by hand, and the 180-day window does not pause while that happens.
HoneyPower contact details in full
Four cards, and two of them are addresses that do different jobs.
The order desk
+1 (302) 200-3480
[email protected]
Tracking, address changes, cancellations and refunds. Have the order ID from your confirmation email ready; it is the first thing you will be asked for. A telephone call resolves an order question faster than an email, because whoever answers has the order in front of them.
This editorial desk
[email protected]
Mon–Fri 9:00am–5:00pm ET
Corrections, questions about a citation, privacy requests and press. Corrections go onto the page itself and move the review date forward. This address cannot see orders.
Office
345 Seventh Avenue, Floor 16, New York, NY 10001, USA
The trading address of this desk. It is not a walk-in shop, it does not hold stock for collection, and it is not where returns go.
Returns
31-00 47th Avenue, Suite 2100, Long Island City, NY 11101, USA
Only after a return authorisation from the order desk. Confirm the address against what the desk tells you before you post anything, and put your name, email and order ID inside the box.
How to get a useful answer about HoneyPower first time
Five steps, and the first one does most of the work.
Decide whether it is an order question or a page question
Anything involving money, a parcel or an order ID is the order desk. Anything about what is written on this website is the editorial address. That single decision saves more time than everything else on this page put together.
Find the order ID before you start
It is in the confirmation email that arrived when you bought. Nothing about a specific order can be looked up without it, and hunting for it mid-call is the commonest reason a two-minute conversation takes ten.
Say what you want to happen
A refund, a return authorisation, a cancellation, an address change or a lot match. Naming the outcome first gets you to the right part of the conversation immediately.
For a correction, quote the sentence
Write to [email protected] with the page and the exact wording you think is wrong. A page name on its own means somebody has to guess which line you meant.
Write down what you were told and when
Particularly on a refund, where two processing windows follow each other and the second belongs to a bank. A date in your own notes settles most of the questions that come up three weeks later.
When to contact the HoneyPower desks, and when not to
Six situations, and the two where the right move is to wait.
| Situation | Contact? | Why |
|---|---|---|
| The parcel has not moved for several days | Yes, the order desk | A stalled tracking number is a real query and the desk can see the order |
| Tracking has not updated on the first day | Not yet | A label is usually printed before the parcel is scanned |
| You want to change the delivery address | Yes, the order desk, quickly | Only possible before the parcel is picked |
| You have decided to claim the refund | Yes, the order desk | Nothing starts until a return authorisation exists |
| Nothing has changed after three weeks | No | Three weeks is inside the window every trial on this panel measured past. Week eight is the point to judge it |
| A sentence on this site looks wrong | Yes, the editorial address | Corrections go onto the page and move the review date forward |
Six situations. Two of them are answered better by waiting than by writing.
What happens to what you send this HoneyPower desk
Five notes on what each desk needs and what it should never be sent.
An email to the editorial address arrives as an email. It is read by the people who write these pages, it is kept while the question is open, and it is not passed to the seller, to an advertising network or to anybody else.
What that desk does not want, and cannot use, is anything sensitive. It has no view of your order, so a card number is useless to it as well as unsafe to send. It is not a clinical service, so a medical history reaches people who cannot act on one. A page name and the sentence you think is wrong is the whole of what a correction needs.
The order desk is a different organisation with its own handling of order data. A question about how the seller stores what it holds goes to that desk rather than to this one, and the privacy page sets out the split in full.
- Never send card details to either address. Neither desk needs them and the order desk will not ask by email.
- A correction needs the page, the sentence, and what you think is right instead.
- An order question needs the order ID and nothing else identifying.
- Anything about your own health is better raised with someone who can examine you.
- Privacy requests about this website go to [email protected]. Requests about order data go to the order desk.
What this HoneyPower desk cannot do for you
Six things to save you an email, and the two that come up most.
- It cannot see your order, your tracking number or your payment. None of that data reaches this website.
- It cannot start, chase or authorise a refund. That is the order desk’s work and only the order desk can do it.
- It cannot take an order. Every purchase goes through the seller’s checkout, and no telephone number or email address on this site is a way to buy.
- It cannot tell you what is in the capsule beyond what the artwork prints, because no amount is printed for any of the six ingredients.
- It cannot give you advice about your own health or your own medicine list. It can point you at the interaction sections and the papers behind them.
- It cannot supply a certificate of analysis, because none is published for this product.
The last two are the ones people write in about most. On the first of them, the side-effects page sets out both documented interactions in full with the studies behind them, which is the most useful thing this desk can put in front of somebody. On the second, the batch-verify page says exactly what is and is not published.
HoneyPower contact questions
What is the HoneyPower customer service number?
What is the HoneyPower support email?
Can I order HoneyPower over the telephone?
Where do I send HoneyPower returns?
How quickly does the HoneyPower editorial desk reply?
Who owns the HoneyPower website?
Who publishes this HoneyPower contact page?
A procedural page, so it cites consumer guidance rather than trials.
- Using Dietary Supplements Wisely. National Center for Complementary and Integrative Health, National Institutes of Health. https://www.nccih.nih.gov/health/using-dietary-supplements-wisely
- Dietary Supplements: What You Need to Know. Office of Dietary Supplements, National Institutes of Health. https://ods.od.nih.gov/factsheets/WYNTK-Consumer/
- MedlinePlus. Erectile Dysfunction. Bethesda (MD): U.S. National Library of Medicine, National Institutes of Health. https://medlineplus.gov/erectiledysfunction.html
Order HoneyPower where the desk can find your order
Three packs through the seller’s checkout, 60 capsules a bottle, and 180 days from purchase to change your mind.
One bottle $69 · six bottles $294 · 180-day money-back guarantee
Order HoneyPower On The Official WebsiteTwo capsules a day · 60 per bottle · lot HON-26/MY-5579
